Refund Policy

Refund Policy

We offer a 7-business-day refund policy for all e-Learning purchases, subject to the conditions outlined below.

Eligibility for Refund

• Your refund request must be submitted within 7 business days from the purchase date.
• The e-Learning content must not have been fully accessed, downloaded, or completed.
• Refund requests must be submitted via our Contact Us form or by emailing support@example.com, including your order ID for verification.

Ineligible Refund Scenarios

• More than 7 business days have passed since your purchase.
• The complete e-Learning materials have been downloaded.
• You have completed more than 30% of the e-Learning content (if trackable).
• You request a refund citing dissatisfaction without specifying a valid reason or issue encountered.

Refund Process

• Approved refunds will be processed using the original payment method within 7–10 business days.
• We are not responsible for delays, currency exchange differences, or fees imposed by banks or third-party payment providers.